Terms & Conditions

Last updated: 10 June 2026

1. Agreement to These Terms

These Terms & Conditions ("Terms") form a binding agreement between you ("you", "your") and Launch You, LLC ("Launch You", "we", "us", "our") governing your access to and use of the website at opschallenge.ai, The OPS Challenge, the LaunchPad platform, the Funnel Launch offer, and any related content, tools, communications, and services (together, the "Services"). By accessing the website, creating an account, starting a trial, or purchasing any product, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the Services.

2. Who We Are

The Services are provided by Launch You, LLC, a limited liability company registered in the State of Delaware, USA, with a mailing address at 651 North Broad Street, Suite 201, Middletown, DE 19709, USA. You can reach us any time at support@launchyou.com.

3. Eligibility

You must be at least 18 years old and able to form a legally binding contract to use the Services. By using the Services you represent that you meet these requirements and that any information you provide is accurate and complete. The Services are intended for business and educational purposes and are not directed at consumers acting for purely personal, family, or household purposes where prohibited by law.

4. The Services

Our Services currently include, and may from time to time change to include:

• The OPS Challenge — a set of self-paced training modules introducing the OPS (One Problem Solved) method;
• LaunchPad — a subscription software platform with AI-assisted tools, training, and resources for building an online business;
• Funnel Launch — an optional add-on program and associated resources.

We may add, modify, suspend, or discontinue any part of the Services, or change features and pricing, at any time. Where a change materially reduces a paid feature you are actively using, we will make reasonable efforts to give you advance notice. The Services are educational and informational; they do not constitute financial, legal, tax, investment, or professional advice, and you remain solely responsible for your own business decisions.

5. Accounts & Registration

To access certain Services you must create an account. You agree to provide accurate information, to keep it up to date, and to keep your login credentials confidential. You are responsible for all activity that occurs under your account. Notify us promptly at support@launchyou.com if you suspect any unauthorized use. We may suspend or terminate accounts that violate these Terms, are used unlawfully, or present a security or payment risk.

6. Fees, Billing, Trials & Auto-Renewal

Some Services are offered on a free trial, one-time, or recurring subscription basis. Pricing is shown at the point of purchase. Where a subscription includes a trial, you authorize us (and our payment processor) to charge your payment method the applicable recurring fee automatically when the trial ends, and on each renewal date thereafter, unless you cancel beforehand. By providing a payment method you represent that you are authorized to use it. Taxes may apply depending on your location. Failed or reversed payments may result in suspension of access.

7. Cancellation & Refunds

You may cancel a subscription at any time, with cancellation taking effect as described at the point of purchase and in our Refund Policy. Refund eligibility, money-back guarantees, and cancellation mechanics for each product are set out in full in the Refund Policy, which is incorporated into these Terms by reference. In the event of any conflict between these Terms and the Refund Policy on the subject of refunds, the Refund Policy controls.

8. No Guarantee of Results

Any examples, case studies, or testimonials shown are illustrative, are not typical, and should not be taken as a promise or guarantee that you will achieve the same or similar results. Full details are set out in our Earnings Disclaimer, which is incorporated into these Terms by reference. Nothing in the Services should be relied upon as a prediction of your individual results.

9. Intellectual Property & Your Licence

All content within the Services — including training, videos, software, text, graphics, templates, frameworks (including the OPS method and Mission Map methodology), and branding — is owned by Launch You or its licensors and is protected by intellectual property laws. Subject to these Terms and your payment of any applicable fees, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to access and use the content for your own business and learning.

You may not copy, reproduce, resell, redistribute, publicly share, sublicense, or create derivative works from our content; share your account or login with others; or use any automated means to scrape or extract the Services. This licence ends if your access ends or you breach these Terms.

10. Your Content

You retain ownership of any content you submit through the Services (for example, information you enter into tools, or materials you upload). You grant us a worldwide, non-exclusive licence to host, store, and process that content solely to provide and improve the Services. You are responsible for your content and confirm you have the rights to submit it. We may remove content that violates these Terms or applicable law.

11. Acceptable Use

You agree not to use the Services to: break any law or infringe any third party's rights; transmit malware or attempt to gain unauthorized access to our systems; interfere with or disrupt the Services; misrepresent your identity; harass, abuse, or harm others; or use the Services in a manner that is misleading, deceptive, or unlawful. We may suspend or terminate access for any breach of this section.

12. Communications & SMS Consent

By providing your email address or mobile number, you consent to receive communications from us related to your account, purchases, and the Services, and — where you have opted in — marketing messages by email and SMS/text.

• Frequency varies based on your activity and the program you join.
• Message and data rates may apply to text messages, depending on your mobile carrier and plan.
• You can opt out of texts at any time by replying STOP, and reply HELP for assistance. You can unsubscribe from marketing emails using the link in any email.
• Opting out of marketing does not stop essential transactional messages about your account or purchases.
• Carriers are not liable for delayed or undelivered messages.

How we handle your personal information is described in our Privacy Policy.

13. Third-Party Services & Links

The Services rely on and may link to third parties — for example, payment processing, messaging, hosting, and analytics providers. Your use of those services may be subject to their own terms and privacy policies. We are not responsible for the content, policies, or practices of third-party websites or services, and a link does not imply our endorsement.

14. Disclaimers

The Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty that the Services will be uninterrupted, error-free, secure, or that any particular outcome will be achieved.

15. Limitation of Liability

To the fullest extent permitted by law, Launch You and its members, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunity, arising out of or relating to your use of (or inability to use) the Services. To the fullest extent permitted by law, our total aggregate liability arising out of or relating to the Services will not exceed the amount you actually paid to us for the Services in the twelve (12) months preceding the event giving rise to the claim. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

16. Indemnification

You agree to indemnify and hold harmless Launch You and its members, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of your use of the Services, your content, or your breach of these Terms or applicable law.

17. Dispute Resolution & Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. Before bringing any formal claim, you agree to first contact us at support@launchyou.com so we can try to resolve the matter informally. Any dispute that cannot be resolved informally will be subject to the exclusive jurisdiction of the courts located in the State of Delaware, and you consent to that jurisdiction and venue, except where applicable law gives you the right to bring proceedings elsewhere.

18. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Material changes will be communicated by reasonable means. Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

19. General

If any provision of these Terms is found unenforceable, the remaining provisions remain in full force. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms, together with the Refund Policy, Earnings Disclaimer, and Privacy Policy, are the entire agreement between you and us regarding the Services.